WNS Walk in interview in Pune | Kickstart Your Global Career: WNS Pune is Hiring Freshers for Chat Support!
Are you a recent graduate or an undergraduate looking for that perfect first step into the dynamic world of the corporate sector? Do you thrive in a fast-paced environment and possess a knack for clear, effective communication? If the answer is yes, then an exciting opportunity awaits you right in Pune! WNS Global Services is conducting a walk-in drive specifically for freshers for a Chat Process role at their Viman Nagar office. This is a fantastic chance to launch your career with a renowned global leader in business process management, gain invaluable experience, and work with international clients—all from the heart of Pune.
This 3-month contract role is designed for those who are eager to learn and ready to take on the challenge of a US shift. It’s more than just a job; it’s a launchpad for your professional journey, offering a glimpse into the world of customer experience and global business operations.
What Exactly is the Job About?
As a Chat Support Executive at WNS, you will be the digital front line, assisting customers and solving their queries. Your primary tool will be your written word. Here’s a breakdown of what you’ll be doing:
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Handle Customer Queries: You will engage with customers exclusively through chat support, addressing their questions and concerns in a professional, friendly, and efficient manner.
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Provide Accurate Solutions: Your goal will be to understand the customer’s issue quickly and provide a prompt and accurate resolution, ensuring a positive experience.
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Maintain High Standards: You will be expected to adhere to strict quality service standards and work towards achieving the performance targets set by the company.
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Document Interactions: A key part of the role involves meticulously documenting and updating the details of every customer interaction in the company’s system.
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Follow Processes: You will need to strictly follow the company’s guidelines and processes to ensure consistency and quality in every interaction.
Is This Role the Right Fit for You?
WNS is openly looking for enthusiastic freshers ready to start their careers. Here’s what they are looking for in an ideal candidate:
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Academic Background: Freshers are most welcome! Whether you are a Graduate or an Undergraduate, you are encouraged to apply.
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Excellent Written English: This is non-negotiable. You must have strong command over written English grammar, vocabulary, and tone to communicate effectively with international customers.
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Willingness for Night Shifts: The role requires you to work during US shift hours, which translates to night shifts in India. You must be comfortable and willing to work during these timings.
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Positive Attitude: A willingness to learn, adapt, and a positive, can-do attitude are highly valued traits for this customer-centric role.
Key Job Details at a Glance
🏢 Company: | WNS Global Services |
📝 Position: | Chat Process Executive |
⏳ Contract: | 3 Months |
📍 Location: | Viman Nagar, Pune |
🌙 Shift: | US Shift (Night) |
How Can You Apply? (Walk-In Interview Details)
This is a walk-in opportunity, meaning you can directly meet the hiring team without a prior appointment. Make sure to mark your calendar and be prepared!
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📅 Date: 18th September
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🕚 Time: 11:00 AM – 2:00 PM
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📍 Venue: WNS, Viman Nagar, Weikfield (Please check the exact building or landmark beforehand)
➡️ Extremely Important Instruction: To ensure your application is noticed, you must mention “HR Anjali” at the very top of your CV. This helps the recruitment team identify and process your application efficiently.
For any queries, you can contact:
📞 HR Anjali – 70443 07670
Don’t let this incredible opportunity to start your career with a global giant like WNS slip away. Polish your CV, practice your communication skills, and walk in with confidence. Your professional journey begins now