IGT Pune Walk In interview 2025 | BPO Careers: Loan & Insurance Process Associate Role at IGT Solutions, Pune | Freshers Apply

IGT Pune Walk In interview 2025 :- IGT Solutions Pune is hiring Freshers for International Semi-Voice Process roles. Walk-in from Sept 10-19. Learn about the loan process, insurance claims, interview tips, and how to apply.

Launch Your Career in Finance: Process Associate Role at IGT Solutions, Pune | IGT Pune Walk In interview 2025

IGT Solutions, a leading global IT and BPO services company, is conducting a massive walk-in drive for the position of Process Associate at their Pune office in Viman Nagar. This is an excellent opportunity for freshers (0-1 years of experience) to start their career in the dynamic finance and insurance sector. The walk-in interviews are scheduled from 10th September to 19th September, 2024, between 9:30 AM and 5:30 PM. With a competitive salary package of 2.5-3.5 LPA and 30 open positions, this is a chance you don’t want to miss.

Job Descriptions For IGT Pune Walk In interview 2025

• Job Role: Process Associate (International Semi-Voice Process)

• Company: IGT Solutions

• Experience: Freshers (0-1 years) can apply

• Salary: ₹2.5 – ₹3.5 Lacs Per Annum

• Job Location: Pune (Viman Nagar)

• Walk-in Dates: 10th Sept – 19th Sept 2024 (9:30 AM – 5:30 PM)

• Venue: IGT Solutions, Weikfield IT Park, D block, Ground floor, opposite Hyatt Hotel, Viman Nagar, Pune – 411014

• Contact: HR Satyam Chauhan

• Referral Details: Mention Bhushan Tandale (Employee ID: 20164284) on your resume.

How to Apply: WhatsApp your CV to 7821067181 and attend the walk-in interview at the given venue and time. Don’t forget to bring a hard copy of your updated resume.

Understanding the Role: Insurance, Loan, and Claim Processes | IGT Pune Walk In interview 2025

As a Process Associate in an international semi-voice process, you will be at the heart of critical back-office operations for global clients. Your work will directly impact the loan and insurance value chain, ensuring smooth and efficient customer service.

Key Responsibilities and Process Flow IGT Pune Walk In interview 2025

Your daily tasks will involve handling customer queries, processing requests, and managing data related to financial products. A natural process flow for your role might look like this:

1. Receiving a customer query via call or ticket regarding an insurance claim.

2. Verifying the customer’s details and policy information in the system.

3. Guiding them through the necessary documentation required for the claim process.

4. Escalating complex cases to senior associates as per legal and company guidelines.

5. Updating the system with accurate case status and ensuring resolution.

This role requires a sharp eye for detail, excellent communication skills, and a willingness to learn the intricacies of the finance and insurance domain.

How to Prepare for the IGT Pune Walk In interview 2025

Preparation is key to cracking any interview. Here’s a detailed guide:

1. Research the Company: Understand what IGT Solutions does. They are a major player in the IT and BPO space with a global presence. Knowing this shows initiative.

2. Polish Your Communication: Since it’s a semi-voice process, clear and confident English communication is non-negotiable. Practice speaking slowly and clearly.

3. Understand Basic Terms: Familiarize yourself with basic terms related to insurance (like premium, claim, underwriting) and loan (like interest, EMI, principal).

4. Prepare for Common Questions:

• “Tell me about yourself.”

• “Why do you want to work in a BPO?”

• “Are you comfortable with night shifts and rotational weekends?”

• “How do you handle an irate customer?”

5. Carry Necessary Documents: Bring multiple copies of your resume, ID proof, and any educational certificates.

Success Tips for BPO & Backoffice Face-to-Face Interviews IGT Pune Walk In interview 2025

• Dress Professionally: First impressions matter. Opt for formal attire.

• Display Confidence: Maintain eye contact and a positive body language.

• Be Honest About Shifts: Clearly state your willingness to work in night shifts and rotational week-offs.

• Showcase Your Learning Attitude: As a fresher, your willingness to learn is your biggest asset.

• Ask Intelligent Questions: Ask about the training program, career growth paths, or the team you’ll be working with.

The Vital Role of the BPO Industry IGT Pune Walk In interview 2025

BPO, or Business Process Outsourcing, is when a company contracts specific business operations (like customer service, data entry, or finance processing) to a third-party specialist like IGT Solutions.

Why is it important for companies?
It allows companies to reduce costs, increase efficiency, and focus on their core business strategies while experts handle other crucial operations. The BPO industry is the backbone of global customer support and back-office management.

IGT Solutions at a Glance:

• Head Office: IGT Solutions Pvt. Ltd., 1st Floor, Tower B, Millennium Plaza, Sushant Lok, Sector 27, Gurugram, Haryana 122009, India.

• Global Presence: IGT has a significant presence across the Americas, Europe, Asia, and Australia.

• Employee Strength: IGT Solutions employs over 15,000 people worldwide, making it a stable and large organization to build a career with.

Frequently Asked Questions (FAQ) IGT Pune Walk In interview 2025

Q1: What is the insurance claim process?
An insurance claim is a formal request by a policyholder to an insurance company for coverage or compensation for a covered loss or policy event. The process involves notification, form submission, verification, and finally, settlement or denial.

Q2: What is the loan process?
The loan process is the series of steps a borrower goes through to obtain credit from a lender. It typically involves application submission, document verification (KYC, income proof), credit assessment, approval, and disbursement of funds.

Q3: What is a semi-voice process?
A semi-voice process involves both voice and non-voice elements. You might spend part of your day on calls with international customers and the other part handling related tasks via email, chat, or backend systems, making it a versatile role.

Q4: What is the claim process in insurance?
The claim process is the procedure followed after a claim is filed. It includes claim registration, document collection, investigation, evaluation by a surveyor or adjuster, and culminating in the final approval and payment.