Launch Your Finance Career: Pune Non-Voice BPO Job in Loan & Insurance Processes (Freshers Only)

Company: Mphasis
Position: Process Executive – Non-Voice (Back Office)
Location: Pune, Maharashtra
Eligibility: Freshers from 2021-2024 batches (BCom/BBA only)
How to Apply: WhatsApp your resume to 9767676851
Last Date to Apply: Not explicitly mentioned, so apply at the earliest.

Mphasis Walk in interview 2025 :- Are you a recent BCom or BBA graduate looking to kickstart your career in the dynamic world of finance? A fantastic opportunity has emerged in Pune for freshers to join a reputed back-office BPO team. This role is specifically designed for individuals without any prior experience, offering a gateway into the crucial insurance and loan processing sectors. If you have a keen eye for detail and strong computer skills, this could be your perfect first job!

Job Description Mphasis Walk in interview 2025

This is a non-voice, back-office role where you will be handling critical backend operations for financial clients. You will be the backbone of processes that keep the finance industry running smoothly.

• Job Title: Process Executive – Non-Voice

• Process: Back-Office Operations for Financial Services (Loan & Insurance)

• Eligibility: Strictly for Freshers (2021-2024 pass-outs) | Only BCom & BBA | No Postgraduates

• Key Skills Required: MS Office Proficiency | Typing Speed & Accuracy | Excellent English Communication

• Work Week: 5 days a week

• Benefits: Cab Facility Provided | Comprehensive Training

Diving into the Role: Loan, Legal, and Claim Processes Mphasis Walk in interview 2025

This isn’t your typical call center job. As a non-voice executive, your work will be focused on processing, verification, and data management. You will be trained to handle sensitive and important tasks that are fundamental to the loan and insurance industries.

Your Key Responsibilities May Include:

• Loan Process: Assisting in the processing of loan applications, verifying customer documents, performing data entry, and ensuring all information meets legal and compliance standards before approval.

• Insurance Claims: Managing the backend workflow for insurance policies. This involves reviewing claim documents, checking for completeness, and processing them according to established guidelines.

• Data Management: Meticulously updating customer information, transaction records, and process logs in the company’s database systems.

• Quality Check: Ensuring all processed work is accurate and adheres to the strict compliance and legal frameworks set by the client.

Why is the BPO Industry So Important Mphasis Walk in interview 2025?

Business Process Outsourcing (BPO) allows large companies, especially in banking and finance, to hand over specific non-core operations—like data entry, application processing, and claim management—to expert external teams. This helps the parent company reduce costs, improve efficiency, and focus on its core business strategies like sales and customer acquisition. Your role, though an entry-level position, is a vital cog in this multi-billion dollar global industry, ensuring that critical financial services are delivered accurately and on time.

How to Prepare for the Interview: A Fresher’s Guide Mphasis Walk in interview 2025

Preparation is key to converting this opportunity into a job offer. Here’s how you can get ready:

1. Polish Your Resume: Keep it to one page. Highlight your graduation details (BCom/BBA), key skills (MS Office, typing speed in WPM), and any academic achievements.

2. Brush Up on MS Office: Be prepared for a practical test. Practice creating spreadsheets in Excel (basic formulas, data sorting), drafting emails in Outlook, and making presentations in PowerPoint.

3. Work on Your Communication: While it’s a non-voice role, clear written and verbal English is crucial for internal communication. Be ready to introduce yourself confidently and articulate your thoughts.

4. Research the Company: While the specific client name might not be disclosed, understand the BPO industry and the general work culture. You can ask the interviewer about the types of financial clients they serve.

5. Prepare Questions: Ask intelligent questions like, “What does a typical day look like in this role?” or “What kind of training program do you offer freshers?”

Success Tips for Your Face-to-Face Mphasis Walk in interview 2025

• Dress Professionally: First impressions matter. Opt for formal business attire.

• Highlight Your Attitude: Since you are a fresher, employers look for a willingness to learn, adaptability, and a strong work ethic. Show enthusiasm.

• Be Honest: Clearly state that you are a fresher looking for a platform to build your career and are eager to learn new processes.

• Showcase Your Attention to Detail: During any test, double-check your work for typos and formatting errors. This is a critical skill for back-office jobs.

• Carry Documents: As instructed, bring multiple hard copies of your updated resume, your degree certificates, and photo ID proof.

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Frequently Asked Questions (FAQ) Mphasis Walk in interview 2025

Q: What is the insurance claim process?
A: The insurance claim process is the procedure a policyholder follows to receive payment from an insurance company for a covered loss. It involves submitting required documents (claim form, proofs, reports), which are then verified, processed, and approved or rejected by the insurance company. In this back-office role, you would be part of the team that handles the verification and processing stages.

Q: What is the loan process?
A: The loan process is the journey from a customer applying for a loan to receiving the funds. It involves application submission, document collection (income proof, identity, credit history), verification, credit assessment, underwriting, approval, and disbursal. As a process executive, you would support the documentation and data verification stages.

Q: Is this a work-from-home job?
A: No, this is an on-site position in Pune. However, the company provides a cab facility for convenience.

Q: Are postgraduates really not eligible?
A: As per the requirements stated, this particular process is only for graduates (BCom/BBA). Postgraduates are not eligible to apply.